What browser do you recommend? Web standards are in a state of flux, & will be for the next few years. We believe Firefox has the best support for current standards (especially multi-column layouts: if you’re using the current version of Firefox, you’ll see this page in multiple columns). In addition, some browsers (notably Internet Explorer, MSIE) have severe limits on style sheet import depth (though we understand MSIE version 10 will fix these limitations) So, for now, Firefox is our recommendation. And make sure you get the latest version (currently 10+; you can download it free here). You miss a lot if you use old versions—believe it or not, many visitors are still on Firefox 3!
How can I help?
cyberhymnal.org domain name (no longer associated with us), it would be a blessing if they could donate it to us. Thousands lost track of the site when we were forced to move. Sadly, we have neither the funds nor ability to do this on our own. Please prayerfully consider this.cyberhymnal@hotmail.com.God bless you for your support!
Why does the text in [language xyz] show rectangles, diamonds or question marks? Some possible causes:
missingcharacters. For example, the default font used by Microsoft Internet Explorer (MSIE) for Greek text under Windows XP is
Times New Roman,which can display some, but not all Greek characters & diacritical marks. We’ve found the free font
Gentiumto be good a replacement for Times New Roman in the case of Greek. For other languages, browsers & operating systems, you can find fonts via Internet search engines. If the problem persists even when the correct font is installed, your browser is probably ignoring the font: The mere presence of a font on your system doesn’t guarantee your browser will use it. Our site gives font hints to browsers for languages with non-Latin alphabets, but some browsers don’t bother checking these hints (MSIE being one of the offenders). However, many browsers let you explicitly choose the fonts to use for particular languages. For instance, with MSIE, choose Tools-Internet Options-Fonts (though even this doesn’t always work). Firefox seems to read our font hints correctly. For other browsers, please consult the help file or ask a computer support technician.
I found tune XXX in the tune name index (or on a biography page), but when I click the link, the next page plays a different tune. This can happen if the tune is not the primary tune on any of our hymn pages. In this case, the link points to a page where it is an alternate tune.
Why don’t I hear music? Try this checklist:
Unfortunately, the problem may recur, so repeat these steps if the music goes silent again later.
If you tried all these steps and your browser still won’t automatically play the music, you can always play it manually by clicking the MIDI link shown on each page. That should start the music in your computer’s music software (that is, outside the browser).
Sorry, we can’t diagnose problems long distance. If you still can’t hear the music, please see your local technician.
Can I prevent the music from starting automatically on each page? Yes: Clear the checkbox on our home page that says Start Music Automatically,
& ensure cookies
are enabled in your browser. Notes:
autostartfunction is different than our Autoplay feature.
Why is the text/font hard to read? Our site doesn’t specify a particular font for English text (see next question for other languages). Your browser picks the font, so if it’s hard to read, you’ll have to blame your browser.
Why do some index entries have numbers after them? These indicate primary titles/names, etc. Mostly, this is for our own use as a convenient way to count the number of primary titles. So far we’ve implemented this style only on the main title indices.
Is there an index of hymns by date written, by author birth/death dates, etc.? Sorry, no. We don’t have the resources to maintain such indexes.
Why don’t you have my favorite hymn, xxxxxx? If it’s a recent work, it’s probably copyrighted. Click here to see frequently requested hymns in that category. Also, if the title starts with A,
An,
or The,
it’s indexed under the next word (that is, the indexes ignore these short words at the beginning of titles).
Why are some lyrics different than those in our hymnal? Our sources may have been different than those your hymnal used. Historically, hymnal compilers have taken liberties with lyrics, arrangements, etc., causing the (usually minor) differences you see. Even we sometimes make small changes to lyrics, though we keep such modifications to an absolute minimum. The most common reason is to make archaic vocabulary, spelling, or grammar clearer to those whose primary language is not English (due to the world wide reach of the Internet). However, we don’t undertake such changes lightly, & make our best effort to retain the original poetry.
How do you choose the tunes? We normally use the tune found in the source where we found the lyrics. If the source doesn’t assign a tune, we pick one that seems to fit best (this is rare, though; the tune we use is almost always in a published hymnal).
Why don’t you list tune xxx as an alternate for hymn xxx? The alternate tune lists are not exhaustive, & due to time & space constraints, probably never will be. We simply give some that we have seen published in various musical traditions. Also, please realize that what’s considered a well known
tune in one denomination can be virtually unknown elsewhere.
Can you identify the people & scenes in the pictures? Usually, but not always, the author of the lyrics is on the left, & the composer of the music is on the right. However, this is sometimes reversed, depending which way the pictures face. To see which is which, let the mouse pointer linger over the picture, & the caption will display. If it doesn’t, upgrade to a more modern browser. Most browsers also let you see the captions when you print the page, or do a print preview.
Why do some portraits have gold-colored borders? This is our way of recognizing the contributions of people who have published one or more works on hymnology or the study of church music (hymnals & song books don’t count for this purpose).
Do you have high resolution versions of pictures? Sorry—the online images are the only ones available.
Is your site available on CD-ROM? Sorry, afraid not. As a low budget private site, we don’t have time to run a publishing business. Maintaining this site is a full time job.
How can I get the lyrics? Feel free to cut & paste any public domain lyrics directly from the screen. We don’t maintain a lyrics archive or database, due to lack of time.
How can I get the sheet music? We don’t publish or sell music; the material on this site is from our hymnal collection. Most of it is out of print, so if you want a paper copy, check used book stores or flea markets. Or, you can simply print the score.
What are the NWC
files I get when I click the score link? This is the sheet music, in NoteWorthy Composer format. See our Downloads page for further details.
What’s the difference between PDF & NWC files?
How can I tell where the music came from? The NoteWorthy Composer files show the sources.
Why don’t you use open source music notation software instead of a commercial application? Though open source software would be ideal, we’ve not found any that is both quick & based on international standards. For example, we looked at LilyPond, but found its text editor input method far too time consuming. For us to use open source software, it would need to meet these requirements:
If such an open source application existed (or were developed), we would consider it.
Why don’t you have more contemporary music? Copyrights. We can’t post copyrighted material without the copyright holder’s permission, & we simply don’t have the time to pursue permission for all the copyrighted material out there. If there are favorite hymns you’d like to see online, please get the copyright holder’s written permission before contacting us. Our Popular Hymns page has a list of copyrighted material people often request. Bottom line: please do your homework.
When I click the link for an alternate tune, I get an error message, or hear nothing. Different music might already be playing. Press your browser’s Stop button to terminate the music, then click the tune link again.
Why does the music stop after one verse? We have to blame your browser for this one. Both Microsoft® Internet Explorer & Firefox can play the music continuously. If you want to hear music for more than one verse, consider using one of these browsers.
Why does the music sound choppy? You might have an outdated software driver for your sound board, or other programs may be stealing clock cycles.
We recommend closing other programs when listening to music.
Why does the music sound tinny/like a harpsichord/weird? You probably have an outdated software driver, or a low quality sound board/speakers. It’s probably worth some time to fix the problem. With the right setup, your sound should be almost CD-quality.
Why is the music so fast/slow? Speed is largely a matter of personal taste. If you want to change the tempo, you can download NoteWorthy Composer™ & create a MIDI file to suit your needs.
How do I decompress the archived ZIP files? You need an UNZIP utility.
Where can I get MIDI files for other types of music? There are many Web sites specializing in MIDI. Try looking on a search engine like Google.
Can you show guitar chords? Sorry, we don’t have that capability. But there are other Web sites that specialize in worship music played by guitar.
Why can’t I tell Autoplay the number of times to play the tune, instead of the length of time? This is due to a lack of support in the Hypertext Markup Language (HTML) used on the World Wide Web. We encourage users to contact the World Wide Web Consortium & let them know about this concern. The more people they hear from, the more likely they are to fix the problem in future versions of HTML.
Why isn’t my region in your country list? To be on the list, an area must have a country code, as defined by the International Organization for Standardization.
Our Web site links to the Cyber Hymnal. Can you tell us when your pages change, so we can update our links? Sadly, no, due to lack of time. But our Recent Additions page lists the new material we put online.
Do you have any family history on the authors or composers? This is outside our scope. We recommend you visit one of the many of genealogy sites on the Web.
Can I download your entire site? There are many programs on the Internet to download entire Web sites. For pages on our site which have restrictive copyright notices, you should first obtain permission from the copyright owner.
Can I play your music on a regular CD player? Not directly, but with some effort & the right software you could convert the MIDI files to MP3 format, then burn
them onto a CD. You might see if your congregation has a willing & able teenager, as that age group often has experience in CD creation.
Who are you? What’s your denomination? This is a private Web site, doing our best to advance God’s kingdom, using the gifts He gives us. We belong to the same denomination as Jesus: Christian.
— Dick Adams